Xplenty Platform Status
All Systems Operational
API   ? Operational
Support Operational
Live Chat   ? Operational
Documentation   ? Operational
Status Page   Operational
Infrastructure ? Operational
Processing Engine   ? Operational
Google Compute Engine   ? Operational
AWS - US East (N. Virginia)   ? Operational
AWS - US West (Oregon)   ? Operational
AWS - US West (N. California)   ? Operational
AWS - South America (São Paulo)   ? Operational
AWS - EU (Ireland)   ? Operational
AWS - EU (Frankfurt)   Operational
AWS - Asia Pacific (Sydney)   ? Operational
AWS - Asia Pacific (Singapore)   ? Operational
AWS - Asia Pacific (Tokyo)   ? Operational
AWS Route53   Operational
AWS - Asia Pacific (Seoul)   Operational
Service Hooks ? Operational
Webhooks   Operational
Email   Operational
Slack   Operational
Pagerduty   Operational
HipChat   Operational
Integrations ? Operational
Google Cloud Platform Google BigQuery   Operational
Google Cloud Platform Google Cloud SQL   Operational
Google Cloud Platform Google Cloud Storage   Operational
Web Application Operational
app-preview.xplenty.com   ? Operational
app.xplenty.com   ? Operational
Heroku   ? Operational
Realtime Updates API   ? Operational
Realtime Updates WebSocket client API   ? Operational
Realtime Updates CDN   ? Operational
Payment Provider   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On January 21, 2018 starting at 8:00 UTC, and continuing until 9:00 UTC (1 hour), we will be performing maintenance to our processing engine infrastructure in the AWS - EU (Ireland) region. During this time, Xplenty's processing engine in the EU (Ireland) region might not be available for a few minutes, causing jobs to be pending for execution.

We will provide an update when we begin and complete this maintenance.
Posted on Jan 18, 15:48 IST
System Metrics Month Week Day
Web Application and API Response Time ?
Fetching
Past Incidents
Jan 20, 2018

No incidents reported today.

Jan 19, 2018
Resolved - This incident has been resolved.
Jan 19, 17:10 IST
Investigating - We are currently investigating this issue.
Jan 19, 16:08 IST
Jan 18, 2018

We noticed that jobs that have a database source were prone to fail due to a deployment so we identified the issue and released a fix. We are now monitoring the jobs.

Jan 17, 2018

No incidents reported.

Jan 16, 2018

We have noticed an increased amount of failing jobs without logs. The issue was identified and resolved.

Completed - The scheduled maintenance has been completed.
Jan 16, 11:15 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 11:01 IST
Scheduled - On Jan 16, 2018 starting at 9:00 UTC, and continuing until 9:15 UTC (15 minutes), we will have a brief maintenance window to apply security updates to our Message Broker. We don't expect any interruption during this maintenance window.

We will provide an update when we begin and complete this maintenance.
Jan 15, 19:06 IST
Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018

No incidents reported.

Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.

Jan 7, 2018

Our engineers have identified the cause is due to missing capacity in this region's availability zone.
We have made the required changes to overcome AWS's capacity issues

Jan 6, 2018

No incidents reported.