Intermittent Failures Provisioning Clusters

Incident Report for Xplenty

Resolved

This incident has been resolved.

Posted May 17, 2018 - 07:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 17, 2018 - 06:33 UTC

Identified

AWS EC2 in Sydney is out of capacity. We've Switched to a different instance type.

Posted May 17, 2018 - 06:33 UTC

Investigating

Our engineers are currently investigating intermittent errors provisioning clusters. This impacts new clusters that are being provisioned and not existing clusters.

Posted May 17, 2018 - 06:22 UTC

This incident affected: Infrastructure (AWS - Asia Pacific (Sydney)).