Xplenty Platform Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
99.98 % uptime
Today
dashboard.xplenty.com ? Operational
90 days ago
100.0 % uptime
Today
api.xplenty.com ? Operational
90 days ago
100.0 % uptime
Today
Heroku ? Operational
90 days ago
99.95 % uptime
Today
Realtime Updates API ? Operational
Realtime Updates WebSocket client API ? Operational
Realtime Updates CDN ? Operational
Payment Provider ? Operational
Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Processing Engine ? Operational
90 days ago
100.0 % uptime
Today
AWS - US East (N. Virginia) ? Operational
AWS - US West (Oregon) ? Operational
AWS - Europe (Ireland) ? Operational
AWS - Europe (Frankfurt) ? Operational
AWS - Asia Pacific (Sydney) ? Operational
AWS - Asia Pacific (Tokyo) ? Operational
AWS - Asia Pacific (Singapore) ? Operational
AWS Route53 Operational
Support Operational
90 days ago
100.0 % uptime
Today
Live Chat ? Operational
90 days ago
100.0 % uptime
Today
Documentation ? Operational
Status Page Operational
Service Hooks ? Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Email Operational
Slack Operational
Pagerduty Operational
HipChat Operational
Integrations ? Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Storage Operational
Shopify API & Mobile Operational
Facebook API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Web Application and API Response Time ?
Fetching
Past Incidents
May 27, 2020

No incidents reported today.

May 26, 2020

No incidents reported.

May 25, 2020
Database Maintenance
Completed - The scheduled maintenance has been completed. Jobs should now run back to normal.
May 25, 08:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 07:30 UTC
Scheduled - On Monday, May 25th, starting at 7:30 UTC, and continuing until 8:00 UTC (30 minutes), we will be performing an upgrade to our database.

During this maintenance, the platform will enter maintenance mode-- new clusters creation and jobs execution will be unavailable.

We will provide an update when we begin and complete the upgrade.
May 14, 13:02 UTC
May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020
Cluster creation issues
Resolved - All creating clusters are now caught up and available. Jobs which stayed on pending due to this are now running on their respective clusters.
May 22, 23:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 22, 23:30 UTC
Identified - The issue has been identified and a fix is being implemented.
May 22, 23:26 UTC
Update - We're investigating an issue that's causing delayed cluster status updates.
May 22, 19:58 UTC
Investigating - We are currently investigating this issue.
May 22, 19:56 UTC
May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.

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