Cluster creation issues

Incident Report for Xplenty

Resolved

All creating clusters are now caught up and available. Jobs which stayed on pending due to this are now running on their respective clusters.

Posted May 22, 2020 - 23:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 22, 2020 - 23:30 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 22, 2020 - 23:26 UTC

Update

We're investigating an issue that's causing delayed cluster status updates.

Posted May 22, 2020 - 19:58 UTC

Investigating

We are currently investigating this issue.

Posted May 22, 2020 - 19:56 UTC

This incident affected: Infrastructure (Processing Engine, AWS - US East (N. Virginia), AWS - US West (Oregon), AWS - Europe (Ireland), AWS - Europe (Frankfurt), AWS - Asia Pacific (Sydney), AWS - Asia Pacific (Tokyo), AWS - Asia Pacific (Singapore)).