Intermittent Connection Errors to Third-Party Databases

Incident Report for Xplenty

Resolved

This incident has been resolved.
Posted Feb 13, 2019 - 20:44 UTC

Identified

Our engineers found an issue with one of our internet gateways and are working on a fix.
Posted Feb 13, 2019 - 20:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 13, 2019 - 20:30 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 13, 2019 - 19:44 UTC

Investigating

We are currently investigating intermittent errors with connections to third-party databases.
Posted Feb 13, 2019 - 19:28 UTC