Intermittent Connection Errors to Third-Party Databases

Incident Report for Xplenty

Resolved

This incident has been resolved.

Posted Mar 11, 2019 - 08:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 11, 2019 - 08:03 UTC

Identified

We've identified an issue with one of our Gateways in the AWS us-east-1 region. Our engineers are working on fixing the issue. We will update once a fix is deployed.

Posted Mar 11, 2019 - 07:52 UTC

Investigating

We are currently investigating this issue.

Posted Mar 11, 2019 - 07:48 UTC

This incident affected: Infrastructure (Processing Engine).