Cluster Creation Issue

Incident Report for Xplenty

Resolved

Cluster creation latency issues on AWS Sydney is now back to normal. The issue has been identified and fixed.

Posted 7 months ago. Mar 13, 2019 - 12:02 IST

Update

We can confirm all clusters in all regions besides AWS Sydney are back to normal. Our engineers are working to fix the remaining cluster issues.

Posted 7 months ago. Mar 13, 2019 - 11:17 IST

Monitoring

This issue has been identified and a fix has been applied. We are currently monitoring impacted customer accounts.

Posted 7 months ago. Mar 13, 2019 - 08:55 IST

Investigating

We are currently investigating a delay in cluster creation that some customers are experiencing.

Posted 7 months ago. Mar 13, 2019 - 08:48 IST

This incident affected: Web Application (dashboard.xplenty.com, api.xplenty.com).