Cluster Creation Issue

Incident Report for Xplenty

Resolved

Cluster creation latency issues on AWS Sydney is now back to normal. The issue has been identified and fixed.

Posted Mar 13, 2019 - 10:02 UTC

Update

We can confirm all clusters in all regions besides AWS Sydney are back to normal. Our engineers are working to fix the remaining cluster issues.

Posted Mar 13, 2019 - 09:17 UTC

Monitoring

This issue has been identified and a fix has been applied. We are currently monitoring impacted customer accounts.

Posted Mar 13, 2019 - 06:55 UTC

Investigating

We are currently investigating a delay in cluster creation that some customers are experiencing.

Posted Mar 13, 2019 - 06:48 UTC

This incident affected: Web Application (dashboard.xplenty.com, api.xplenty.com).