Intermittent Failures Provisioning Clusters in AWS - US East (N. Virginia) region

Incident Report for Xplenty

Resolved

This incident has been resolved.

Posted Aug 21, 2018 - 08:05 UTC

Identified

Our engineers have identified missing capacity issues in the AWS - US East (N. Virginia). We have applied configuration changes to support broader set of instance types.

Posted Aug 21, 2018 - 07:59 UTC

Investigating

Our engineers are currently investigating intermittent errors provisioning clusters in the AWS - US East (N. Virginia) region. This impacts new clusters that are being provisioned and not existing clusters.

Posted Aug 21, 2018 - 07:24 UTC

This incident affected: Infrastructure (Processing Engine, AWS - US East (N. Virginia)).