Connection Errors to Tunneled Third-Party Databases
Incident Report for Xplenty
We were able to pinpoint the issue due to a bad deployment which caused misconfiguration and affected tunneled DB connections.

The fix has now been put in place.
Posted Sep 09, 2019 - 16:27 IDT
We are currently investigating this issue.
Posted Sep 09, 2019 - 15:47 IDT
This incident affected: Infrastructure (Processing Engine).